Join Our Team! Pet Haven is Hiring a Veterinary Clinic Manager!

Join Our Team! Pet Haven is Hiring a Veterinary Clinic Manager!

 

WE ARE HIRING! 

Veterinary Clinic Manager

Work Environment 

Pet Haven is a registered 501c3 animal rescue with headquarters located in St Paul, MN. We have approximately 250 cats and up to 100 dogs in foster care at any given time. We primarily serve our local community to provide shelter and rehoming services for stray or surrendered pets. Our headquarters provides temporary housing for urgent cases or short stays but is NOT operated like a traditional shelter. We our proud to be Minnesota’s oldest foster-based rescue; changing lives and creating family since 1952.  

We believe Pet Haven is a wonderful place to work where you will be deeply appreciated for making a true difference in the lives of pets and the people who love them. We are highly supported by volunteers and the community in our mission and with many facets of our work. 

We are in an exciting growth period currently as we expand our veterinary capabilities so that all our foster pets can be seen within our rescue’s veterinary clinic. We are committed to best practices and elevated care for our pets both medically and behaviorally. 

Our culture is one of “family” and we strive to create a supportive positive work and volunteer environment that is respectful, collaborative, engaging, and fun focused supporting the mission that saves and changes lives. 

Pet Haven’s Core values 

Community 

Excellent customer service 

High-quality care 

Integrity 

Innovation 

Perseverance

Compassion 

Respect 

 

Description of position - VETERINARY CLINIC MANAGER

The Pet Haven Veterinary Clinic manager is an extremely important role within the organization. The ideal candidate will possess credentials as a CVT in the state of MN, have at least 1 year experience in private practice, be proficient in surgery as well as adept at multi-tasking. Candidates with rescue/shelter experience are preferred but not required. 

 

Must demonstrate strong communication skills and professionalism. This is a full-time position and will require flexibility with regard to scheduling and responsibilities. This role is integral in the continued growth of the organization, and the expectation will be that the roles and responsibilities are likely to grow and change as the organization does. 

This person will report to the Pet Haven medical director. 

This is a full-time position on site at the St Paul headquarters. 

Some on-call/after hours responsibilities are expected. 

 

As part of a small veterinary team, the Veterinary Clinic manager may be in charge of supervising/training volunteer exam assistants. This person will also eventually be responsible for overseeing the veterinary technical staff as it grows.

Responsibilities: 

CLINICAL DUTIES
The veterinary clinic manager will ensure animals in Pet Haven foster receive optimal and timely care for wellness, sterilization, and medical needs. Specific duties include:

 

  • Manage the care of animals temporarily housed at HQ, as well as our resident cats
  • Provide onsite care for foster pets, including

- Provide intake care of newly arrived animals

- Assist with medical exams with our DVM/relief DVMs

- Perform tech appointments/vaccination booster appointments

-Surgical care- assist the veterinarian and surgical care manager with surgery as needed

-Assist/perform radiographs and labwork as needed

 

  • Maintain the exam room and inventory and oversee proper cleaning/organization/restocking per protocols
  • Ensure all Pet Haven policies are being followed and executed for medical care. 
  • Stay current in best practices to ensure high quality of care 

 

 ADMINISTRATIVE DUTIES:

The veterinary clinic manager will be the primary point person for a variety of administrative/rescue oriented duties including but not limited to:

  • Respond to emails and calls from fosters as the point person for all animal vetting concerns.
  • Schedule foster animals for onsite care using our online Google calendar system 
  • Coordinate and maintain volunteer schedule for exams/intakes/etc
  • Organize and ensure database accuracy for foster animal medical records
  • Collaborate with the medical director and other Pet Haven leadership to decide on long-term care plans 
  • Work closely with the medical director to maintain inventory and supplies needed
  • Monitor emails and forward them as indicated to the proper coordinator role
  • Work closely with intake coordinator(s) to schedule intake care for incoming pets in a timely manner
  • Responsible for overseeing our Medical Coordinator duties
  • Rotate on-call schedules with other teammates for emergency line coverage on weeknights and weekends. 

Qualifications 

Required:

  • MN Certified/Licensed Vet Tech or equivalent clinic/field experience 
  • Strong commitment to the mission of animal welfare and rescue work 
  • Detail-oriented and a love for being organized 
  • Demonstrate high standards of animal care 
  • Demonstrate ability to work independently and with initiative
  • Problem-solving skills 
  • Effective and enthusiastic team leader 
  • Positive interpersonal skills - professional, empathetic, and compassionate 
  • Interest in skill and knowledge development 

 

Preferred 

  • Shelter or rescue medicine experience 
  • Supervisory/leadership experience 
  • Budget and inventory management experience

 

Technical standards 

  • Ability to communicate both orally and in written form, timely, thoughtfully, and clearly in all cases but especially with sensitive information 
  • Access to email (laptop provided) and smartphone (will be provided if needed) 
  • Ability to restrain animals with both hands and arms; feel animals or objects, tools or controls; lift and carry up to 50#; able to work with animals on the floor or on a table 
  • Proficiency in Microsoft Windows, Office Suite, and G Suite, including Gmail Google Drive, and Excel

Compensation 

  • $39,000- $50,000 annually depending on skill set and experience 

 

Benefits 

  • 4 weeks of paid PTO 
  • Paid holidays 
  • Health insurance and smartphone stipend 
  • Laptop provided 
  • Certification renewal fees 
  • Continuing education  
  • Personal pet discounts 
  • Working with mission-driven, positive, and like-minded people
  • Directly impacting the lives of rescued pets and people in a life-changing positive way. This work matters!

 

How to apply:

Submit a cover letter,  resume and references to operations@pethavenmn.org with "Veterinary Clinic Manager" in the subject line.